Establish and roll out a comprehensive sales playbook that aligns the team on messaging, methodology, and execution
Design and implement scalable sales processes that improve consistency, efficiency, and revenue outcomes
Build and deliver ongoing sales training programs to elevate team performance and in-market effectiveness
Drive operational improvements across systems, tools, and workflows to remove friction and accelerate revenue growth
Define and continuously refine the sales process, ensuring alignment across the team
Lead ongoing training initiatives, including sales methodology adoption, skill development, and reinforcement of best practices
Own the sales tech stack, including Salesforce and supporting tools, identifying gaps and driving improvements
Support and guide the SDR team on targeting, messaging, objection handling, and execution

Deep experience with Salesforce and modern sales tech stacks (e.g., HubSpot, Outreach, LinkedIn Sales Navigator, ZoomInfo), with the ability to identify gaps and drive improvements
Proven experience in high-growth, fast-paced environments where systems and processes are built in real time
Strong track record of designing and delivering sales training and enablement programs that improve performance
Experience managing and supporting inside sales teams including coaching on messaging, targeting, and objection handling
Demonstrated ability to work cross-functionally with Sales, Marketing, IT, Business Operations, and Finance to drive outcomes
A results-oriented mindset with a focus on driving efficiencies, removing friction, and enabling revenue growth
Strong familiarity with leveraging AI tools to support sales teams

Director of Sales Operations – Enablement

Key skills