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Deputy Manager – Tekline
Faridabad, Haryana, India
Full Time
1 hour ago
No Sponsorship
Key skills
AnalyticsCommunicationNegotiation
About this role
Role Overview
- Ensure quick and precise solution to customer problems
- Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems
- Failure Root cause analysis and share information with upstream teams for product improvements
- Enhance technical capabilities of dealer personnel
- Dealership audit on technical aspects
- Ensuring smooth new product launches from technical support side
Requirements
- Diploma; Bachelors of Technology; Bachelor of Engineering; Diploma in Mechanical; Diploma in Automobile; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile
- Data analytics
- Root cause analysis
- Prioritization
- Good Communication skills
- Conflict Management
- Assertiveness
- Team Management
- People Management skills
- Negotiation skills
Benefits
- General Experience 5 to 10 years
- Strong Technical knowledge on Automobiles
- Quick Response
- Good electrical & electronics knowledge
- Strong analytical abilities
- Passionate about troubleshooting.