Play a key role in the Aircraft Fleet Support team, responsible for troubleshooting remote and on-site issues of the Intelsat airborne systems
Work closely with Operations, Development, and System Engineering to understand product functionality and drive defect resolution
Evaluate system designs in partnerships with Aircraft Engineering
Engage with the reliability and Quality teams to identify different hardware defects
Manage 24X7 support of systemic aircraft issues as related to the Intelsat airborne system
Review and redline installation documents and procedures
Proactively identify, develop, and drive opportunities to improve processes and tools to increase the overall effectiveness of the team
Troubleshoot and resolve systemic aircraft issues
Create, review, and modify maintenance manuals, fault isolation manuals, Service bulletins
Proactively identify defects by reviewing system data logs
Drive root cause analysis and corrective action

Avionics experience
Ability to address and troubleshoot problems associated with aircraft-based equipment
Familiar with RF and CDMA based systems
Familiar with Satellite based systems
Has used electronic test equipment before
Strong skills in reading electrical schematics
Knowledge with aircraft wiring (power, data bus, discrete I/O, Quadrax)
Experience with avionics and flight systems
FAA Airframe & Power Plant Certifications (nice to have)
Wi-Fi and wired Ethernet familiarity (nice to have)
Knowledge of Linux and Windows operating systems (nice to have)
Experience with IP networking (nice to have)
FAA, RTCA & ARINC standards and regulations familiarity (nice to have)

Intern, Fleet Support Engineer

Key skills