Manage and moderate communities across news, sports, and entertainment channels (comments, messages, interactions, and crises);
Develop and execute audience engagement and growth strategies on streaming platforms and social networks;
Work in partnership with editorial, product, marketing, and data teams to boost content reach, retention, and relevance;
Monitor breaking news, trending topics, and audience behavior in real time;
Produce reports and performance analyses (engagement, growth, retention, CTR, watch time, etc.);
Translate data and insights into practical recommendations for content and distribution;
Ensure consistency in tone of voice, language, and brand positioning.

Bachelor's degree in Journalism;
Excellent command of Portuguese (written and verbal);
Strong interpersonal communication skills and the ability to engage with diverse audience profiles;
Digitally native profile with an understanding of news consumption, audience behavior, and streaming content consumption;
Previous experience as a community manager, social media specialist, or in a similar role;
Proven experience analyzing metrics and data from social networks and audio/video platforms (YouTube Studio, Spotify for Podcasters, Meta, etc.);
Analytical ability to translate data into editorial direction;
Organized, autonomous, and effective at prioritizing tasks.

Preferred / Nice-to-have:

Experience working in newsrooms, media outlets, or editorial projects;
Experience producing journalistic content, covering news beats, or working in a newsroom routine;
Experience in audience service and community relationship management;
Knowledge of SEO for content and digital distribution strategies;
Experience with social listening tools and BI.

Community Manager II

Key skills