Identify opportunities and drive improvements in the customer experience;
Validate new implementations, identifying fixes for delivered features;
Correct processes and features that impact the user experience;
Plan, run, and facilitate co-creation workshops and innovation projects using a Design Thinking approach for ioasys's internal and external clients;
Create prototypes, map user flows and processes, and manage projects while testing usability;
Apply user research methods and develop prototypes;
Prepare reports and synthesize results;
Approach new implementations with a focus on improving the customer experience;
Validate features (including their communication and integration elements) across all channels and touchpoints;
Monitor and analyze projects involving customer experience;
Ensure application of the Design System and Brand ID across digital channels.

Strong foundation in design fundamentals such as typography, Gestalt principles, visual hierarchy, color theory, composition, grid systems, and related areas;
Demonstrate strong aesthetic judgment in project layouts;
Understand design constraints and requirements of digital products, and apply established design principles and guidelines to the projects you support;
Create interfaces that follow existing grid systems and platform-specific patterns for the target devices;
Know how to use color to reflect the brand cohesively, evoke emotion, and highlight key interface elements;
Create and document the visual layer of an individual project within a product, ensuring consistency with other company applications and the brand;
Have a deep understanding of interaction principles, including usability and accessibility;
Understand the client's brand and be able to translate it into the company's products;
Strong skills in low-, mid-, and high-fidelity prototyping;
Solid knowledge of the prototyping tool Figma;
Strong communication skills and a creative mindset;
Previous experience in mobile product development.

Product Designer

Key skills