Senior National Account Manager

Role Overview

• Own and drive the total sales and profit performance of the Hardware subgroup within the Retail Channel
• Develop and execute short
• and long-term strategic growth plans to increase sales, category share, and omnichannel presence
• Identify white space opportunities and lead cross-functional initiatives to expand the National Hardware and Private Label product portfolios both in-store and online
• Lead and coach direct reports in fostering high performance and collaboration across regions
• Provide strategic direction to internal teams to support retailers initiatives and ensure seamless account management
• Lead development of account-specific budgets, sales forecasts, and profitability plans in partnership with finance, marketing, and operations
• Monitor sales and margin performance, adjusting pricing, promotions, and strategy as needed to meet or exceed revenue and profit targets
• Make data-driven decisions to optimize assortment, reduce costs, and enhance ROI across all programs
• Build and maintain senior-level relationships with Retail Merchants, Brand Advocates, and Supply Chain teams
• Serve as the primary point of contact, aligning National Hardware brand and innovation roadmap with retailer’s strategic initiatives
• Lead the development and implementation of omnichannel promotional plans, ensuring alignment with brand positioning and seasonal initiatives
• Collaborate with marketing and customer’s retails services teams to drive in-store execution, brand visibility, and service levels that meet the retailer’s expectations
• Partner with internal forecasting and supply chain teams to deliver accurate demand planning and inventory management
• Identify and resolve potential supply challenges in collaboration with retailers and internal teams

Requirements

• Bachelor’s degree in Business, Marketing, or a related field required
• 7+ years of progressive experience in sales within consumer products; experience in building products or home improvement preferred
• 2+ years of direct experience managing Lowe’s, Menards, and or The Home Depot account strongly recommended
• Demonstrated experience owning and managing a P&L for a key customer or category
• Proven success in developing growth strategies, promotional plans, and pricing structures in a retail environment
• Excellent communication, analytical, and presentation skills
• Proficient in Microsoft Office Suite and AI applications

Benefits

• Professional development opportunities
• Travel required for meetings, training seminars, trade shows, store walks, and end user presentations