Consult with clients to assess their finances and determine if debt settlement is a viable option
Handle inbound calls while also proactively reaching out to leads provided by the company
Educate clients on the debt settlement process, including how it works, potential risks, and benefits
Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution
Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through
Meet or exceed monthly sales targets and performance metrics set by the company
Ensure adherence to all state and federal laws, as well as company policies related to debt settlement
Keep up-to-date with changes in the debt settlement industry, including legal updates and market conditions, to provide informed advice to clients

2+ years of sales experience in a call center with a proven track record of success
Minimum of 1 year of experience in Debt Settlement, or a related field
Strong work ethic, self-motivation, and a results-driven attitude
Proficiency in using CRM systems and call center technology
Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation
Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively
Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment
Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions
Must be available to work evenings and/or weekends as required
Ability to work in a high-volume, fast-paced environment

UNCAPPED Commissions – Top performers consistently earn $20K – $40K+ per month
Daily Pay Option – Get paid faster with flexible daily payout access
Paid Training – We invest in your success from Day 1
Monthly Bonuses, SPIFFs & Incentives – Win prizes, get rewarded, and stay motivated
Company Events & Perks – Enjoy paid team lunches, exclusive top earner awards dinners, and more
Career Growth & Leadership Opportunities – We promote from within
Medical, Dental & Vision Insurance – Comprehensive benefits to support your well-being
Paid Holidays – Enjoy time off with paid company holidays
401(k) Retirement Plan – Plan for your future with employer-supported retirement savings
Trusted Company – A+ BBB rating, 4.9 stars on Trustpilot, and a strong reputation in the industry

Inside Sales Agent

Key skills