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Sales Development Manager at ServiceTitan | JobVerse
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Sales Development Manager
ServiceTitan
Remote
Website
LinkedIn
Sales Development Manager
United States
Full Time
3 hours ago
$105,100 - $112,500 USD
Visa Sponsor
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Key skills
Leadership
Sales
About this role
Role Overview
Lead & Develop SDR Teams
Manage SDRs on objectives, activity metrics, and performance achievement
Conduct weekly 1:1s with each SDR to coach, develop, and drive accountability
Serve as a mentor and steward of the ServiceTitan culture for your team
Motivate, incentivize, and recognize team members to encourage top performance
Stay abreast of and coach SDRs on outbound best practices including cold calling, sequencing, and messaging
Drive Pipeline & Strategy
Monitor lead processes, key metrics, and catalyze pipeline creation across your assigned team
Shape and implement SDR strategy and outbound processes for the teams you cover
Report to senior management on operational and financial KPIs
Help evaluate new technologies and programs to drive superior SDR performance
Flex Across the Organization
Step into team assignments covering absences or unexpected gaps on the management team
Maintain all internal customer and business partner relationships aligned to the team you are covering
Serve as proxy for QBRs, performance management conversations, team meetings, and cross-functional syncs
Deliver a detailed transition document and handoff recap to the returning manager at the conclusion of each assignment
Contribute to special projects and strategic initiatives that advance the broader Sales Development and GTM organization
Over-communicate updates, observations, and needs to senior leadership to ensure team continuity
Recruit & Build
Recruit, interview, and onboard new SDR team members to support organizational growth
Help onboard and train new hires for speed-to-ramp and long-term success
Partner hand-in-hand with senior leadership to build the best SDR organization in the country
Requirements
Direct experience as an SDR/BDR with applicable team lead or management experience
Direct experience in a closing AE role for 12+ months
Strong preference for 1+ years of sales management experience
Outbound-specific cold-calling experience—not just inbound lead handling
Track record of success in AE and leadership role; history of managing or being part of a high-performing sales team
Strong understanding of outbound pipeline generation processes and methodology
Benefits
Flexible time off
Learning and development opportunities
Comprehensive onboarding program
Leadership training for all levels
Bonusly rewards and peer-nominated awards
Company-paid medical, dental, and vision insurance (100% employer paid options)
90% coverage for dependents
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401k matching
Telehealth options
Parental leave and support
Up to $20k in fertility services (IUI and IVF)
Surrogacy and adoption reimbursement
On-demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools
Apply Now
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