Director, Management and Organizational Development

Role Overview

• Design and integrate enterprise culture initiatives that reinforce desired values and behaviors.
• Use organizational diagnostics, employee listening, and disciplined change management to drive adoption and measurable improvement.
• Design, deliver, and continuously improve scalable leadership development experiences across all levels, strengthening manager capability, building bench strength, and supporting succession planning.
• Evaluate and introduce modern, fit-for-purpose learning approaches (e.g., cohort-based programs, simulations, action learning, digital platforms, and behavioral science techniques).
• Partner with the Learning & Development team to ensure alignment with broader management and organizational development priorities.
• Serve as a trusted partner to HRBPs and senior leaders on talent strategy, leadership effectiveness, and organization design.
• Provide solutions that may include executive coaching and development support for high-potential and critical-role talent, and equip HRBPs with tools and frameworks to extend coaching impact.
• Partner with business leaders to assess organizational health through a leadership lens, operating models, structure, and team dynamics.
• Facilitate interventions that improve role clarity, decision effectiveness, cross-functional alignment, agility, and performance.
• Define success measures and dashboards for leadership, culture, and OD initiatives (e.g., capability uplift, engagement, retention, internal mobility, and performance indicators).
• Apply insights to refine programs, prioritize investments, and demonstrate business impact.
• Lead the annual employee engagement survey end-to-end, including design, vendor/partner management (as applicable), communications, deployment, reporting, and enterprise debriefs.
• Operate as both program manager and thought partner to HRBPs and leaders to translate insights into action plans.
• Project manages the annual talent review and succession planning cycle, ensuring high-quality inputs, on-time delivery, and a forward-looking approach.
• Other tasks as assigned

Requirements

• Advanced Degree in Organizational Development, Industrial/Organizational Psychology, Leadership, or related field strongly preferred.
• 10+ years of progressive experience in OD, leadership development, or talent management, ideally within financial services or mortgage industry.
• Previous experience as an HR generalist or business partner is highly regarded.
• Proven track record of leading culture transformation initiatives.
• Proven strong project management skills, managing projects globally and for matrix organizations.
• Deep expertise in adult learning theory, organizational behavior, and change management.
• Strong facilitation, coaching, and consulting skills.
• Experience working with C-suite executives and senior leadership teams.
• Certification in coaching (e.g., ICF, Hogan, Korn Ferry) preferred
• Familiarity or formal training preferred with tools such as DISC, MBTI, 360 feedback, and engagement surveys.
• Experience with global or matrixed organizations who operate in a hybrid model.
• Proficient to Expert in Microsoft Office Suite, Oracle Fusion and other Talent Modules required.

Tech Stack

• Oracle

Benefits

• Medical, dental and vision insurance
• Up to 3% match on 401(k) contributions
• Generous paid time off
• Company-paid life, accident and disability coverage
• Programs for mental, physical and financial wellness