Design and integrate enterprise culture initiatives that reinforce desired values and behaviors.
Use organizational diagnostics, employee listening, and disciplined change management to drive adoption and measurable improvement.
Design, deliver, and continuously improve scalable leadership development experiences across all levels, strengthening manager capability, building bench strength, and supporting succession planning.
Evaluate and introduce modern, fit-for-purpose learning approaches (e.g., cohort-based programs, simulations, action learning, digital platforms, and behavioral science techniques).
Partner with the Learning & Development team to ensure alignment with broader management and organizational development priorities.
Serve as a trusted partner to HRBPs and senior leaders on talent strategy, leadership effectiveness, and organization design.
Provide solutions that may include executive coaching and development support for high-potential and critical-role talent, and equip HRBPs with tools and frameworks to extend coaching impact.
Partner with business leaders to assess organizational health through a leadership lens, operating models, structure, and team dynamics.
Facilitate interventions that improve role clarity, decision effectiveness, cross-functional alignment, agility, and performance.
Define success measures and dashboards for leadership, culture, and OD initiatives (e.g., capability uplift, engagement, retention, internal mobility, and performance indicators).
Apply insights to refine programs, prioritize investments, and demonstrate business impact.
Lead the annual employee engagement survey end-to-end, including design, vendor/partner management (as applicable), communications, deployment, reporting, and enterprise debriefs.
Operate as both program manager and thought partner to HRBPs and leaders to translate insights into action plans.
Project manages the annual talent review and succession planning cycle, ensuring high-quality inputs, on-time delivery, and a forward-looking approach.
Other tasks as assigned
Requirements
Advanced Degree in Organizational Development, Industrial/Organizational Psychology, Leadership, or related field strongly preferred.
10+ years of progressive experience in OD, leadership development, or talent management, ideally within financial services or mortgage industry.
Previous experience as an HR generalist or business partner is highly regarded.
Proven track record of leading culture transformation initiatives.
Proven strong project management skills, managing projects globally and for matrix organizations.
Deep expertise in adult learning theory, organizational behavior, and change management.
Strong facilitation, coaching, and consulting skills.
Experience working with C-suite executives and senior leadership teams.
Certification in coaching (e.g., ICF, Hogan, Korn Ferry) preferred
Familiarity or formal training preferred with tools such as DISC, MBTI, 360 feedback, and engagement surveys.
Experience with global or matrixed organizations who operate in a hybrid model.
Proficient to Expert in Microsoft Office Suite, Oracle Fusion and other Talent Modules required.
Tech Stack
Oracle
Benefits
Medical, dental and vision insurance
Up to 3% match on 401(k) contributions
Generous paid time off
Company-paid life, accident and disability coverage
Programs for mental, physical and financial wellness