Key skills
CRMRemote WorkSales
About this role
Role Overview
- Lead customer interactions efficiently while maintaining a professional tone.
- Identify at-risk customers and apply problem-solving strategies.
- Analyze customer needs to recommend relevant products and services.
- Document customer records to ensure a seamless experience.
- Address complex service issues with a positive, solutions-oriented approach.
- Perform other related tasks as required.
Requirements
- Proven track record in sales, retention, or a metrics-driven customer service environment.
- Native-level English (written and verbal).
- Proficient in CRM software and standard office applications.
- Ability to multitask and navigate diverse customer personalities.
- Previous experience in the Medical or Healthcare sectors is highly preferred.
- Availability to work weekends.
Benefits
- Remote work.
- 15+ Working Days of Holidays.
- Internet subsidy.
- Health and wellness budget.
- Birthday Gift.
- Team spirit activities.
- Professional growth opportunities.
- 2 paid days for volunteering.
- Permanent contract.
- Global flatwork culture.