Interact with new and existing customers to increase sales of NWD’s products and services.
Manage customer accounts within a pre-defined territory within the US Eastern Region.
Research, profile, and qualify potential customers to develop a robust and accurate sales pipeline.
Utilize proven sales techniques to initiate contact, assess customer needs, and present NWD solutions that address technical and program requirements.
Prepare and deliver presentations, demonstrations, and proposal materials that effectively communicate NWD’s capabilities and value proposition.
Support quoting activity, proposal preparation, and follow-up communication to ensure a smooth sales process and positive customer experience.
Troubleshoot and resolve customer issues in coordination with internal teams to ensure satisfaction and maintain relationships.
Maintain a strong understanding of NWD’s product portfolio, competitive positioning, and industry trends.
Maintain accurate opportunity and customer data within the CRM system (Salesforce).
Coordinate with internal departments, engineering, operations, contracts, and program management, to meet customer expectations.
Participate in trade shows, industry events, and customer meetings as required.
Other related duties as assigned.

Bachelor’s degree in business, marketing, engineering, or a related field preferred.
3-7+ years of experience in inside sales, business development, or outside sales preferred; experience in Aerospace and Defense or technical sales is a plus.
3+ years supporting Regional Sales Leader in the Eastern time zone.
Strong written and verbal communication skills, with the ability to convey technical information clearly.
Excellent organizational and interpersonal skills with attention to detail.
Ability to work independently while collaborating effectively with cross-functional teams.
Proficiency in MS Office applications and CRM tools such as Salesforce.
Willingness to learn NWD’s embedded computing and FPGA-based systems in depth.
Willingness to travel ~25% for customer meetings or events.
Must be able to lift and carry 20 pounds.
Must have finger and wrist dexterity with repetitive motion.
Successful applicants must be of a "U.S. Person" and able to prove so at employment acceptance.

Medical, dental, and vision insurance
Four weeks of vacation for all employees
9 paid holidays observed annually
Generous 401(k) plan that includes employer matching funds
Life insurance and disability coverage
Birth, adoption, parental leave benefits
Flexible spending accounts
Employee Assistance Plan, including up to 10 free counseling sessions
Voluntary coverages include vision, additional life and accident insurance, and critical illness insurance
Flexible work schedules

Senior Sales Associate

Key skills