Provide technical support and ensure high-quality service delivery.
Contribute to the design and development of effective solutions.
Identify opportunities for optimization and continuous improvement across processes and systems.
Advise on technical decisions, offering clear and practical guidance to stakeholders.
Deliver implementations based on defined user stories, ensuring alignment with requirements.
Set up, configure, and maintain the platform to support evolving business needs.
Requirements
More than 3 years of experience in technical consulting.
Proven experience delivering implementations on the ServiceNow platform.
Proven ability to lead discussions on implementation approaches and options.
Strong understanding of the ServiceNow platform, including its components and APIs.
Proven ability to apply and implement technical best practices effectively.
Ability to clearly communicate the long-term impact of technical implementation decisions to both technical and non-technical stakeholders.
Willingness and readiness to travel as required by project or client needs is expected. This may include occasional domestic or international travel, sometimes on short notice.
Tech Stack
ServiceNow
Benefits
Learning opportunities with compensated certificates, learning lunches, and language lessons.
Chance to switch projects after one year.
Team building twice a year.
Office in Vilnius, Lithuania that offers themed lunches and a pet-friendly environment.
Remote work opportunities.
Flexible time off depending on a project.
Seasonal activities with colleagues.
Additional health insurance and loyalty days for Lithuanian residents.