Key skills
Sales
About this role
Role Overview
- Manage a team of RMs, serving as the key digital bridge between the bank and its SME clients.
- Drive proactive client engagement, overseeing seamless onboarding and post-onboarding support.
- Ensure tailored financial solutions, client satisfaction, and revenue growth.
- Maintain compliance and foster a customer-centric, tech-driven digital banking experience.
- Lead Management & Drop-off Handling (New Acquisition).
- Managing NSTP Scenarios.
- Assisted client onboarding.
- Client Servicing & Complaints Handling.
- Cross-Sell (within 3 Months on Books).
- Portfolio Management.
Requirements
- Strong sales knowledge & market trends/investments/ Financial Market Knowledge.
- Strong Interpersonal skills and cultural sensitivity.
- Relationship Management & Networking skills. Extrovert/Amiable personality.
- At least 5-7 years’ experience in a similar job.
- Self-Motivated and positive attitude.
- Analytical and numeric skills.
- Problem resolution skills.
- Ability to work under pressure and think on his/er feet.
- Dynamic, result-oriented approach to work.
Benefits
- Strong sales knowledge & market trends/investments/ Financial Market Knowledge.
- Strong Interpersonal skills and cultural sensitivity.
- Relationship Management & Networking skills. Extrovert/Amiable personality.
- At least 5-7 years’ experience in a similar job.
- Self-Motivated and positive attitude.
- Analytical and numeric skills.
- Problem resolution skills.
- Ability to work under pressure and think on his/er feet.
- Dynamic, result-oriented approach to work.