Senior Project Manager – Digital Marketing

Role Overview

• Time Budgeting & Profitability Governance (Your #1 Priority)
• Deploy and manage real-time budget vs. actual tracking for all client accounts
• Establish weekly budget review cadence with account teams
• Create and enforce escalation protocols (alerts at 80%, 100%, 115% of budget)
• Implement hard stops at 100% budget requiring MA approval to continue
• Build and maintain profitability dashboard for leadership with monthly reviews
• Capacity Planning & Resource Allocation
• Maintain visibility into team capacity across all departments (SEO, Paid Media, Content, Dev)
• Forecast resource needs and flag capacity constraints before they become crises
• Balance workloads across team members to prevent burnout and ensure quality
• Partner with leadership on hiring decisions based on capacity data
• Process Improvement & Standardization
• Audit existing workflows within first 30 days and present gap analysis to leadership
• Identify and implement quick wins that immediately improve efficiency
• Create urgency hierarchy and priority matrix so not everything is "urgent"
• Standardize project workflows in ClickUp with templates and automations
• Document all processes and train team on new systems
• Cross-Department Coordination
• Serve as the operational hub connecting SEO, Paid Media, Content, Dev, and Client Success teams
• Resolve resource conflicts and timeline dependencies across departments
• Ensure smooth handoffs between teams during client onboarding and project execution
• Facilitate communication without becoming a bottleneck
• Client Escalation Management
• Own the resolution of project-related client escalations
• Partner with Account Managers to ensure client expectations are managed proactively
• Team Leadership
• Manage and mentor the Junior Project Manager
• Define clear task distribution: Sr. PM owns 80% strategic work, Jr. PM owns 80% admin/execution
• Build a scalable PM function that grows with the agency

Requirements

• Must-Have Experience:
• ✅ 8+ years of project management experience in a digital marketing agency or similar environment
• ✅ Proven track record of improving profitability through operational excellence
• ✅ Experience managing cross-functional teams (designers, developers, strategists, media buyers)
• ✅ Direct experience with budget tracking, time management, and resource allocation at scale
• ✅ History of implementing and optimizing project management systems from scratch or fixing broken ones
• Technical Expertise (Required): ClickUp (Advanced, non-negotiable): Must be able to build complex workflows, automations, dashboards, and custom fields from scratch. No learning curve.
• Capacity planning & time tracking: Experience with resource forecasting and time tracking tools integrated into a PM platform.
• Reporting & analytics: Ability to build dashboards that drive decisions, not just display data.
• Google Workspace: Strong proficiency with Docs, Sheets, and Slides.
• Nice-to-Have:
• Experience with EOS (Entrepreneurial Operating System) or similar business operating systems
• Familiarity with digital marketing deliverables (SEO, PPC, content, web development)
• Experience with AI tools for productivity and automation
• Background in agency operations or consulting

Benefits

• Full-Time Position: M–F Business Hours EST
• 💵 Salary: $2,500
• 🏠 PTO: Holiday break late Dec–early Jan
• 📄 Bonuses tied to company + department goals
• 📄 Contract: Independent Contractor Eligibility Criteria:
• This position is only open to candidates residing in Latin American (LATAM) countries, such as: * * * * * * * * * * * * * * * * *
• • Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.*** Resumes must be submitted in English.*** Applications that do not meet these criteria will be automatically rejected.