Key skills
AIAnalyticsStakeholder ManagementCustomer SuccessAccount Management
About this role
Role Overview
- Lead, manage, and develop the Marketing Account Management team of four
- Ensure consistent quality of service, strategic thinking, and client delivery across the team
- Own and lead Keyloop’s largest Managed Service accounts
- Oversee the planning, execution, and optimisation of marketing strategies for key clients
- Build strong executive-level relationships and drive long-term growth and retention
- Explore AI tools, trends, and technologies relevant to digital marketing
- Identify opportunities to integrate AI into marketing services
- Develop and oversee multi-channel marketing strategies (SEO, PPC, paid social)
- Lead client status calls, monthly and quarterly business reviews
- Work closely with GTM, Customer Success, and Product teams to identify growth opportunities
Requirements
- Proven experience in a digital marketing role (typically 4+ years)
- Experience managing or leading a team of client-facing professionals
- Strong experience handling large, complex, or enterprise-level accounts
- Demonstrated ability to develop and deliver strategic marketing plans
- Strong understanding of SEO, PPC, and paid social
- Experience using Google Analytics (GA4) and data analysis tools
- Interest in or exposure to AI technologies within marketing
- Excellent presentation and stakeholder management skills
- Strong analytical mindset with the ability to translate data into insights
- Ability to manage multiple priorities across clients and team responsibilities
Benefits
- An inclusive environment to thrive
- Encouragement to use AI tools for creativity and productivity