Key skills
CommunicationProblem SolvingCustomer Success
About this role
Role Overview
- Own and scale provider partnerships by turning health systems into reliable patient acquisition and engagement channels.
- Work cross-functionally with Customer Success, Product, Engineering, and Data teams to continuously improve performance.
- Embed Nuna into clinical workflows, increasing provider adoption and ownership of patient activation targets.
- Lead the execution of key initiatives, ensuring timely delivery and measurable outcomes.
- Partner across various disciplines to address customer needs and drive solutions.
- Scale Nuna across additional clinics and patient populations, transitioning pilots into system-wide deployments.
Requirements
- Based in the Greater Chicago area
- Comfortable with a 30% travel schedule to engage with clients and stakeholders
- 7+ years working with healthcare providers, health systems, or payers
- Knowledge of healthcare technology, ideally patient-facing applications
- Proven ability to drive execution and outcomes, not just manage relationships
- Experience with clinical workflows, care teams, or population health programs
- Strong analytical skills with a data-driven approach to problem solving
- Excellent communication skills across executive and frontline stakeholders.
Benefits
- health insurance
- life insurance
- retirement benefits
- participation in the company’s equity program
- paid time off, including vacation and sick leave