Implement and monitor infrastructure and systems solutions: Execute the administration and maintenance of the studio's IT infrastructure through proactive monitoring, preventive maintenance, and the application of security updates on physical and virtual servers (Windows, Linux).Ensure the operability of the studio's networks, managing TCP/IP, DNS, DHCP, VLANs, VPNs, and traffic prioritization (QoS) services.
Operational Continuity: Implement and monitor redundancy strategies, information backup plans (SAN/NAS), and disaster recovery protocols (BCP/DRP).
Security & Hardening: Apply frontline security controls, including system hardening, the operational management of antimalware/EDR consoles, and vulnerability resolution according to CIS/NIST standards.
Provide empathetic, constructive, and relevant technical service to the entire organization: Serve as the senior technical reference for the Help Desk, analyzing root causes, applying advanced solutions to systems and networks, and documenting technical procedures.
Implement CI/CD solutions: Collaborate with the global team in optimizing the DevOps pipeline, operating the Amazon Web Services (AWS) cloud infrastructure, container environments (Docker/Kubernetes), CI/CD tools (GitLab, TeamCity), and automation scripts (PowerShell/Bash, Ansible).

Minimum of 3 years of experience in IT infrastructure and support roles.
Technologist or professional degree in Systems Engineering, Computer Science, Telecommunications, or related technological disciplines.
English minimum level B2+.
Demonstrable experience managing physical and virtual servers (e.g., VMware, Windows Server, Linux), including provisioning and optimization. Advanced proficiency in networking (TCP/IP, DNS, DHCP, VLAN, VPN).
Demonstrable experience with SAN/NAS solutions, ensuring data availability and backup integrity.
Experience orchestrating containers: particularly services in Kubernetes and Docker environments.

Hybrid Work: A flexible approach to balancing office and home time.
Professional Growth: Monthly self-directed Lab Days, annual game jams, and access to diverse training opportunities.
Supportive Environment: Comprehensive health insurance, home buyer bonus, and a culture that values well-being and diversity.
Live the PikPok values: Be curious, take ownership, and collaborate well.

IT Infrastructure Engineer

Key skills