Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position.
Prepare implementation status reports for project managers, clients, and as required, internal management.
Implement up to five small projects (each 100 hours or less) simultaneously.
Assist on more complex larger projects that require more than one resource.
Deliver Services in the area of expertise and product knowledge.
Work with the project team to prepare customer system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.
Confirm solution operation by conducting tests, modifying custom setup, and monitoring output.
Validate estimates and provide project management updates regarding activity durations and effort on an ongoing basis.
Test systems prior to delivery and during implementation to ensure a quality product.
Document defects and resolution approach.
Work collaboratively with other team members to resolve issues.

Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering or HS/GED and 4 years experience.
Experience with Windows based operating systems/networks.
Troubleshooting skills.

Implementation Specialist

Key skills