Key skills
Sales
About this role
Role Overview
- Participates in the development of digital first products supporting the needs and risks of USAA Members
- Supports efforts to develop and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products
- Advises others in the launch of new products and in the evaluation and decision to buy/build or partner
- Generates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists
- Responsible for maintaining knowledge of business and underwriting performance for products in scope (e.g.trends, results, etc.)
- Analyzes internal and external data and member information to support formulation of product strategy and enhance competitive intelligence
- Conducts analysis of key data to support on-going monitoring, maintenance and underwriting of existing 'new in market' products based on product performance, member needs and competitive changes
- Develops and communicates the new product value proposition for product enhancements/features
- Guides Member Contact teams on how to effectively use sales guides and provides education on new products and services
- Analyzes and evaluates new product performance metrics to recommend offering change, if necessary, prior to full launch
- Coordinates with relevant control partners to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree
- 6 years relevant experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience
- Experience conducting research, compiling and analyzing data, and identifying trends that have supported product decisions
- Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products
- Knowledge and understanding of Product Development Life Cycle (PDLC)
- US military experience through military service or a military spouse/domestic partner
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education