Develop, maintain, and optimize dashboards for clinical and operational stakeholders
Analyze clinic performance metrics (e.g., patient volume, revenue, throughput, staffing efficiency)
Provide tailored and actionable insights to improve operational performance across franchised and corporate clinics
Ensure data accuracy, consistency, and integrity across reporting systems
Act as a communication bridge between clinical field operators and technical analytics teams
Gather and document business requirements from non-technical stakeholders
Translate operational needs into clear technical specifications for BI developers/data engineers
Present findings and insights in a clear and easy-to-follow data and impact "story"
Manage multiple BI-related projects simultaneously, from intake through delivery
Define scope, timelines, and deliverables in collaboration with stakeholders
Track progress and ensure alignment with business priorities
Identify risks and escalate issues as needed
Monitor and triage incoming analytics requests via ticketing systems
Prioritize requests based on urgency and business impact
Coordinate with internal teams to ensure timely resolution
Maintain documentation and status updates for all active requests

2–3 years of experience in Business Intelligence, Data Analysis, or related field
Proficiency in Power BI
Strong SQL skills against a cloud data warehouse (Snowflake preferred)
Experience working with ticketing systems, Monday.com and Azure DevOps

Business Intelligence Analyst

Key skills