General Liability Claims Specialist

Role Overview

• Manages an inventory of moderate to high complexity and exposure commercial claims
• Investigating and resolving claims according to company protocols, quality and customer service standards
• Communicating with customers and insureds
• Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language
• Conducts focused investigation to determine compensability, liability and covered damages
• Establishes and maintains working relationships with appropriate internal and external work partners
• Authorizes and ensures claim disbursements within authority limits
• Contributes to expense management by timely and accurately resolving claims
• Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences
• Maintains compliance with state/local regulatory requirements

Requirements

• Bachelor's Degree or equivalent experience
• Typically, a minimum four years of relevant experience, preferably in claim handling
• Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
• Professional designations are a plus (e.g. CPCU)

Benefits

• CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.