Performs collection functions for smaller size accounts, premium less than $5000.00, that have been referred to legal collections
Pursues collection of past due collections for past due receivable balances of less than $5,000.00
Verifies balance and reconciliation numbers for assigned accounts
As directed, follows-up with external collection agencies and attorneys to document status of account until the account is resolved or rendered uncollectible
May recommend write-off or revision as warranted for assigned accounts
Maintains detailed file activity documentation through closure of collection efforts
Reconciles accounts with collection central and source ledger processing systems
May work with Underwriting Services for bond reinstatements or closures
Requirements
An Associate's Degree (two-year program) or equivalent
Typically a minimum of two years related experience in Surety, collections, or accounts receivables
Working knowledge of legal collections methods, systems and related interfaces
Basic knowledge of accounting principles and procedures and cash flow concepts
Good understanding of the Surety bond products for small and large agents or principals
Excellent communication and customer service skills needed to deal effectively with high profile individuals often regarding sensitive collection issues
Ability to work independently with limited supervision
Strong attention to detail and ability to prioritize multiple tasks
Knowledge of computer applications, including Microsoft Office Suite and other business related software
Benefits
Competitive benefits package for employees and their families