Key skills
CommunicationCustomer Success
About this role
Role Overview
- Ensures reliable delivery within the scope of the Customer Success function
- Assists with communication during service disruptions
- Provides proactive heads-up notifications about forthcoming maintenance activities
Requirements
- Proven years of experience
- Strong understanding of data centre operations and infrastructure services
- Full familiarity with the Customer Success function, its scope, and responsibilities
- Experience working within account teams to align overall service management with customer and business objectives
Benefits
- Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability
- Equal Employment Opportunity