Dutch Speaking Customer Care Specialist

Role Overview

• Provide outstanding customer support to Dutch-speaking clients.
• Assist customers with product inquiries, order tracking, returns, and issue resolution.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with internal teams to help improve the customer journey.
• Stay updated on product knowledge and company policies through continuous training.

Requirements

• A native-level of fluency in Dutch and a B2-level of fluency in English (both written and spoken) is required. Please clearly state your nationality and native language in your application.
• Excellent communication and interpersonal skills.
• Previous experience in customer care or e-commerce is advantageous.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Flexibility to work in shifts if required.
• Currently residing or willing to relocate to Greece.
• Motivated, proactive, and eager to learn and grow with the company.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• And many other perks!