Operationally manage the Task Management application and its modules (needs intake, requirements definition, support to the delivery cycle)
Contribute to defining and maintaining product vision and roadmap, with strong attention to security, compliance, and policies
Coordinate stakeholder requests using a structured framework, ensuring service quality and continuity and promoting continuous improvement
Manage the working relationship with the AMS team for: enhancement maintenance, change, incident management, upgrades, and new features—aligning priorities and needs
Monitor usage/performance/satisfaction and propose improvements to processes and user experience
Support the management and prioritization of the Transformation Backlog (funnel from ideas to implemented improvements)
Contribute to coordinating Lean Portfolio / Agile Release Trains activities and alignment with strategic themes (in collaboration with senior counterparts).
Support Change Management, User Adoption, and Communication activities during transformation and go-live phases
Contribute to reporting and tracking OKRs/milestones/action plans in alignment with FLIGHT DECK principles (support role, not “enterprise-level” ownership)
Requirements
Master’s Degree in Computer Science/IT/Engineering or related fields
Good technical depth on project/task management applications and ability to interface with IT and business teams
Experience in complex, cross-functional environments, including global/distributed teams
Strong interpersonal and communication skills, adapting style and level of detail to the audience; facilitation skills and constructive handling of questions/dissent
Comfortable with ambiguity and focused on outcomes/continuous improvement
Fluent in English and Italian
Work Visa, in accordance with local regulation, is required
Benefits
Smart working and work life-balance
Performance related bonuses and local bonus scheme
Flexible benefits platform
Life and injury insurance
Private medical coverage
Employee assistant program
Employee special awards (service and recognition)
Local special agreements and discounts
English and languages training for you and one member of your family