Key Account Manager

Role Overview

• Acts as the point person within Axis to manage all aspects of relationship with assigned major accounts.
• Responsible for the daily management of accounts from its inception and assignment to the point of transition.
• Responsible for strategic management of the accounts with the goal of deepening the Axis relationship across product lines, geographical boundaries and over an extended time horizon.
• Involved in the sale and implementation of accounts including: presentations and proposals to decision makers, site management of pilot installs, integration testing with ecosystem partners.
• Manages the relationship with all end-users and ecosystem partners involved in the account.
• Builds a team around the account and coordinates all resources and communication between sales, business development, marketing, technical services.
• Writes and maintains all documentation related to the account. Including meeting minutes, notes, designs, Axis CRM, tracking tools.
• Involved in account design including: site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings (Visio, CAD, etc.), system design including 3rd party recommendations and integration.
• Maintains precise documentation of product configuration and specifications that are relevant to the account.
• Assembles necessary weekly/bi-weekly/monthly reporting as required.
• Responsible for coordinating any post-sales support or technical assistance.

Requirements

• Bachelors’ Degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems
• 5+ years in the role of Sales, National / Key Accounts, Sales Engineering, or Project Management ideally in the video and physical security markets.