Provide technical support for projects and complex operational issues
Carry out specialized technical studies, research and analysis
Serve as resource person for the submission of solutions and action plans
Prepare technical notes to enhance the skills and knowledge of users and their teams
Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems
Provide technical support for the implementation of new products and tools
Requirements
College diploma in a related field
A minimum of three years of relevant experience
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients