Manage and grow your assigned account portfolio.
Develop trust relationships with a portfolio of customers to maintain and improve profitability.
Be proactive, responsive, and visible, including regular site visits and customer check-ins.
Simplify the customer experience by ensuring close management of all owned accounts.
Follow up and requote projects as required to meet or exceed agreed revenue, margin, and growth targets across assigned customer base.
Work closely with branches to ensure customer orders are prioritised, accurate, and aligned to site schedules and specific delivery requirements.
Provide specification & product data as required.
Support branches with the onboarding of new accounts, ensuring that they start and continue to spend.
Acquire a thorough understanding of customer needs and requirements, expanding relationships by continuously proposing solutions that meet the customer’s needs.
Target dormant and lapsed accounts to reactivate them.
Build strong supplier relationships & work in partnership to secure & grow customer business.
Demonstrate strong team ethics by working collaboratively with branches and colleagues, overcoming challenges together and supporting one another to deliver consistently strong outcomes for customers.

Experience within a sales, account management or customer support role.
Commercial and pricing awareness of margins, rebates, delivery charges, and credit processes.
Clear and professional communicator across phone, email, and in-person; able to build relationships with customers at all levels, local branches, suppliers and regional support teams.
Project coordination, prioritisation and multitasking skills.
Organisational skills with the ability to manage your own diary.
Full UK Driving licence.
Experience within builders’ merchant, supplier, or construction-related role is desirable.

Retirement Savings Plan (Pension) – with Legal & General.
Life Assurance
From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary.
WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
Aviva Digicare + Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
Employee Discount.
Refer a Friend scheme.
Wellbeing Centre via WorkPerks.

Regional Sales Executive

Key skills