Dynamics 365 Engineering Specialist
Canada
Full Time
2 hours ago
Visa Sponsorship
About this role
Role Overview
- Support the onboarding of new customer and business use cases onto existing Dynamics 365 Customer Service environments.
- Act as a day-to-day technical contact for teams using Dynamics 365 Customer Service
- Assist with Dynamics 365 Customer Service configuration
- Support customer workflow automation using Power Automate
- Ensure use cases align with existing security, compliance, and governance requirements.
Requirements
- 6+ years of experience in software engineering
- 3+ years of hands-on experience working with Microsoft Dynamics 365 Customer Service
- Working knowledge of Dynamics 365 fundamentals
- Working experience with Power Platform
- Strong ability to explain technical concepts clearly to non-expert users
- Familiarity with integration concepts involving Dynamics 365 and external systems
- Understanding of platform guardrails and governance
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Paid time off