Executive Assistant

Role Overview

• Conducts routine complex administrative office coordination assuring smooth, timely, and efficient office operations for the Business Development, Proposals and Product departments within Aetna’s Medicaid business.
• Administers assignments research, collection, analysis, and compilation of data and information for department reports.
• Handles files, reports, financial records, and confidential record retention, ensuring regulatory compliance and sensitivity/confidentiality as appropriate.
• Implements a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate.
• Viewed as an extension of the team.
• Establishes efficient workflow and office operations of the departments by communicating and adhering to established policies and procedures.
• Controls the internal and external department point of contact ensuring concise and effective communication with employees, stakeholders, and senior leaders.
• Adept at communicating effectively with stakeholders at all levels in the organization.
• Applies critical thinking skills to situations to promote timely, efficient and effective communication.
• Prepares complex and comprehensive financial records and files about departmental expenditures (including expense report preparation and submission), budget balances, investments, payroll, and operations.
• Arranges travel and logistics for executive leaders.
• Examines performance evaluations within the department ensuring compliance and continuous improvement.
• Identifies opportunities to staff support and administrative assistance to executive-level, senior management, or senior individual contributors as needed to ensure consistent department operations.
• Performs ad hoc tasks (e.g. special requests and executive support) as needed, including but not limited to onboarding support, IT and device requests.

Requirements

• 5+ years relevant work experience required as an executive assistant or in a similar role
• Working knowledge of effective and efficient problem solving and decision
• making skills with an inclination toward proactively identifying potential issues and proposing solutions.
• Flexible working hours could be needed at times with potential for on-site travel to support meetings and events.
• Knowledge of expense management systems such as Concur

Benefits

• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources, based on eligibility