About this role
Role Overview
- Assist and guide customers to the right answers
- Solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services
Requirements
- Professional English proficiency; Spanish is a second language
- Professional demeanor
- Customer service-minded
- Good de-escalation skills
- Quiet place to receive phone calls
- Previous phone experience (preferred)
Benefits
- Work-from-home and flexible schedules