About this role

Provide hands-on coaching, training, and feedback loops that build staff comfort and competence with AI tools.
Support teams in developing sophisticated, multi-step prompting workflows against real operational data.
Monitor adoption and usage patterns, adjusting approach to ensure sustained uptake rather than one-off experiments.
Identify and develop AI superusers within each team who can champion and sustain AI-enabled practices after direct engagement ends.
Work alongside pillar teams to map and diagnose existing workflows, identifying high-value opportunities for AI-enabled improvement.

4–7 years of relevant professional experience (e.g., process improvement, product management, solutions engineering, research operations, or a related field)
Deep fluency with frontier AI platforms (e.g., Claude’s full suite of tools and capabilities)
Strong facilitation skills
Strong written communication skills

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles

AI Adoption Lead

Key skills