Senior Learning Architect

Role Overview

• Organizes credentialing events and coordinates resources like educators, schedules, and training facilities.
• Trains new staff and updates them on new software.
• Acts as a link between experts and users.
• Provides support during and after project launches and resolves issues.
• Leads projects, mentors team members, and ensures high-quality learning solutions.
• Oversees credentialed trainers and external resources.
• Promotes effective team communication and professional development.
• Manages training projects, coordinates with vendors, ensures training materials are available, and informs associates about training requirements.
• Assesses training program effectiveness and ROI.
• Manages customer relationships and maintains training records.
• Performs instructional design, development, and delivery.
• Identifies and addresses operational inefficiencies.
• Leads process improvement projects to enhance quality and reduce costs.
• Observes trends to identify opportunities for improvement.
• Conducts and facilitates education programs, collects feedback, and evaluates training effectiveness.
• Maximizes education delivery using various platforms and mediums.
• Interprets both operational and system processes and workflows.
• Leads the development and implementation of the education program for all caregivers.

Requirements

• Epic Certification and Certified Instructional Technologist (Mager Consortium).
• Demonstrated proficiency and experience with computer software systems for documents, word processing, presentations, spreadsheets, and process flows.
• Demonstrated experience in a Learning Architect role.
• Demonstrated expert experience in leading, developing, coordinating, and delivering education and training programs is required.
• Demonstrated expert ability to apply adult learning methods.
• Demonstrated intermediate experience developing eLearning modules and screen-cast videos using authoring software is required.
• Ability to motivate peers and team members.
• Ability to learn systems and applications to expert level.
• Demonstrates active listening, critical inquiry, and problem-solving skills.
• Demonstrated ability to lead and help others navigate through change.
• Demonstrated ability to coach and mentor others to develop technical and interpersonal skills.
• Demonstrated ability to lead and manage projects and project teams and develop resource plans, timelines, and project deliverables.
• Must be able to travel or commute to deliver training and/or complete projects.

Benefits

• This position is PRN-No benefits