Supervise and develop U.S. Operational Procurement teams (10+ employees), ensuring alignment with corporate procurement policies and industry-specific compliance standards
Ensure proper staffing levels and required skill sets to support procurement operations in a regulated pharmaceutical environment including planning with specific shift-rotation consideration including skill-set mapping
Coach team leaders, establish performance goals, oversee skill development, and create individualized development plans
Provide strategic oversight of end-to-end procurement operations, including vendor onboarding, vendor master data governance, catalog optimization, contract administration, and the delivery of high-quality end-user support and training
Manage data analytics and reporting processes to ensure accuracy, transparency, and timely delivery of procurement KPIs
Ensure consistent implementation and execution of Service Level Agreements (SLAs) and provide clear, transparent reporting to internal stakeholders
Maintain complete, up-to-date documentation of procurement processes and procedures in accordance with pharma compliance and audit requirements
Act as the primary contact for internal and external auditors regarding procurement-related processes
Ensure compliance with external reporting and tax requirements; will act as a liaison with local company contacts regarding monthly closing procedures
Collaborate closely with Global Business Services (GBS) and Global Procurement Centers of Excellence to ensure alignment, standardization, and continuous improvement.
Requirements
Bachelor’s degree in Business Administration, Economics, Supply Chain Management, or related field
8+ years of relevant professional experience in procurement or supply chain, including at least 3+ in leadership or people-management role
Strong understanding of end-to-end procurement operations within a regulated environment
Solid knowledge of P2P process interdependencies, including PR/PO management, Accounts Payable, Travel & Expense, and Payments
Working experience with SAP MM and FI modules, ARIBA, and ServiceNow or other service-management tools; familiarity with workflow solutions is an advantage
Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint
Willingness to travel domestically and internationally as needed.
Tech Stack
ServiceNow
Benefits
401(k) plan with company contributions
Paid vacation
Holiday and personal days
Employee assistance program
Health benefits to include medical, prescription drug, dental and vision coverage