Product Manager, Clinical – BCBA Preferred

Role Overview

• Define and drive product vision, roadmap, and positioning for ABA/behavioral health solutions used by clinicians, supervisors, and operational teams
• Build business cases grounded in clinical outcomes, care delivery efficiency, and measurable customer value (e.g., documentation quality, supervision effectiveness, retention, utilization)
• Partner with clinical leadership to ensure features align to evidence-based practice, ethical standards, and payer/regulatory expectations where applicable
• Leverage AI tools (e.g., prototyping, vibe coding) to rapidly design and validate workflows
• Deeply understand ABA clinical personas and workflows (e.g., RBTs/BTs, BCBAs, clinical directors, schedulers/billers) and how they intersect across the care journey
• Use qualitative and quantitative data (including AI-assisted analysis) to uncover friction, quality gaps, and opportunities to improve outcomes and clinician experience
• Continuously gather feedback from clinicians and customers to inform product direction, adoption, and clinical quality; incorporate learnings into roadmap and backlog
• Own end-to-end product lifecycle from discovery to launch and iteration for clinical workflows (e.g., assessment support, treatment planning/BIPs, session documentation, supervision, outcomes reporting)
• Translate strategy into epics, features, acceptance criteria, and prioritized backlogs for Agile teams; clarify clinical edge cases and decision logic
• Partner with design and engineering to deliver usable, scalable solutions that fit real clinical environments and reduce cognitive burden
• Use AI-assisted workflows to accelerate documentation of requirements, test planning, and iteration while ensuring clinical safety and privacy controls
• Align stakeholders, manage dependencies (e.g., clinical, compliance, billing/ops), and drive timely delivery across releases
• Define and track success metrics tied to clinical quality, outcomes, and operational impact; use data to optimize product performance
• Monitor adoption and utilization across clinical roles; iterate via experimentation, rapid prototyping, and structured feedback loops with clinicians
• Partner with commercial and customer teams to support sustainable growth while protecting clinical integrity and customer trust

Requirements

• BCBA preferred
• Product management experience (or equivalent experience owning digital workflows/tools) with demonstrated impact on adoption, retention, revenue, and/or outcomes
• Strong knowledge of ABA clinical workflows and artifacts (assessment, treatment planning/BIPs, skill acquisition and behavior reduction programming, session notes/data capture, supervision)
• Comfort translating clinical requirements into clear product requirements (epics, user stories, acceptance criteria) and partnering with design/engineering to deliver
• Data-informed decision making: ability to define success metrics, analyze usage/outcomes signals, and run experiments to validate solutions
• Excellent communication and stakeholder management skills; able to align clinical, operational, and technical audiences
• Experience with privacy/security and regulated data (e.g., HIPAA/PHI) and applying appropriate safeguards when using AI tools

Benefits

• Professional development
• Travel occasionally as needed