Key skills
AISaaSJiraLeadershipProduct ManagementCommunication
About this role
Role Overview
- Assist in gathering user feedback and understanding pain points across enterprise workflows.
- Help translate user insights into actionable product requirements.
- Collaborate with engineering, design, and business teams to ensure product solutions meet real-world needs.
- Contribute to defining metrics and analyzing product performance.
- Support initiatives that ensure privacy, security, and user trust are embedded in product features.
- Gain hands-on experience in product management, cross-functional leadership, and AI product development.
Requirements
- Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of relevant experience, High School Diploma + 4 years of relevant experience, Bachelors + 2 years of relevant experience) or Masters + 0 years of relevant experience.
- Relevant fields include: Engineering, Computer Science, or related technical field.
- Familiarity with AI, automation, enterprise software, or workflow tools.
- Strong communication skills and the ability to work collaboratively in a team environment.
- Analytical mindset with the ability to gather insights and contribute to product decisions.
- Experience with SaaS or enterprise platforms (e.g., Webex, Outlook, SharePoint, Jira) preferred.
- Understanding of APIs, integrations, or enterprise data architectures preferred.
- Exposure to privacy, security, or compliance considerations in software development preferred.
- Experience participating in focus groups, workshops, or user testing preferred.
Benefits
- medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness determined by Cisco
- 16 days of paid vacation time per full calendar year
- flexible vacation time off program
- 80 hours of sick time off provided on hire date
- optional 10 paid days per full calendar year to volunteer
- annual bonuses subject to Cisco’s policies