Assist in gathering user feedback and understanding pain points across enterprise workflows.
Help translate user insights into actionable product requirements.
Collaborate with engineering, design, and business teams to ensure product solutions meet real-world needs.
Contribute to defining metrics and analyzing product performance.
Support initiatives that ensure privacy, security, and user trust are embedded in product features.
Gain hands-on experience in product management, cross-functional leadership, and AI product development.
Requirements
Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of relevant experience, High School Diploma + 4 years of relevant experience, Bachelors + 2 years of relevant experience) or Masters + 0 years of relevant experience.
Relevant fields include: Engineering, Computer Science, or related technical field.
Familiarity with AI, automation, enterprise software, or workflow tools.
Strong communication skills and the ability to work collaboratively in a team environment.
Analytical mindset with the ability to gather insights and contribute to product decisions.
Experience with SaaS or enterprise platforms (e.g., Webex, Outlook, SharePoint, Jira) preferred.
Understanding of APIs, integrations, or enterprise data architectures preferred.
Exposure to privacy, security, or compliance considerations in software development preferred.
Experience participating in focus groups, workshops, or user testing preferred.
Benefits
medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year
flexible vacation time off program
80 hours of sick time off provided on hire date
optional 10 paid days per full calendar year to volunteer