Build relationships with sales, marketing, and other functions to understand business needs and challenges, and collaborate to ensure consistent messaging, smooth handoffs, and attainment of shared goals.
Act as the voice of sales in cross-functional initiatives, including product commercialization, ensuring excellence in executing on related operational needs.
Design and implement standardized, efficient workflows for the customer lifecycle, including lead management, opportunity management, forecasting, etc.
Proactively audit processes, systems, and data to ensure a high level of quality and effectiveness throughout the sales function.
Manage business improvement projects end-to-end in line with Raintree’s go-to-market approach and data-driven insights.
Collaborate with the business systems team to design, test, implement, and optimize Raintree’s best-in-class revenue tech stack, and support adoption by sales.
Creation and maintenance of sales, marketing, and revenue-related reporting and dashboards in the CRM and/or BI platform.
Analyze metrics to provide insights into revenue, sales funnel effectiveness, and KPIs for executives.
Maintain high data quality within systems, ensuring accurate reporting and actionable insights.
Act as subject matter expert on Raintree processes, data, and revenue systems, and hold ownership of resolving related inquiries from salespeople and other Rainees.
Support deal desk functions by enabling reps on pricing and contract generation tooling, and providing related Tier 1 support.
Provide tools, training, and documentation to support sales team efficiency and self-sufficiency.
Requirements
3-6 years’ experience in revenue operations, sales operations, business analysis, or a related function
Strong expertise with Salesforce CRM required; proficiency with other revenue technologies preferred (Hubspot, Outreach, Gong, Chili Piper, Gainsight, etc.)
Working knowledge of sales, customer experience, and marketing processes and related data; Proficient in MS Excel, Google Sheets, Pigment, or Tableau for analysis
Excellent verbal & written interpersonal communication skills
Experience working with multiple cross-functional teams
Tech Stack
Tableau
Benefits
Remote Work/Work From Home
Paid Time Off/11 Paid Holidays/Year-End Holiday Break