Director of Sales

Role Overview

• Own senior-level relationships across Caraway's mass, club, and grocery accounts, ensuring alignment on joint business priorities, growth plans, and long-term partnership success.
• Manage day-to-day communication and account needs, serving as the primary point of contact across sales, marketing, support, and operational matters.
• Partner with the Chief Strategy & Commercial Officer to develop and execute account strategy, channel prioritization, and long-term retail and business development plans.
• Collaborate with Caraway's Leadership team to define and drive retail, omnichannel, and business development strategy — aligning channel priorities with broader company goals.
• Lead account
• and channel-level growth initiatives, translating company objectives into scalable, account-specific programs.
• Develop, execute, and continuously refine customized growth plans for existing and new accounts, grounded in sales performance and consumer insights.
• Engage accounts at both the HQ and field level to deepen relationships, uncover opportunities, and accelerate growth.
• Leverage performance data and market insights to inform decisions across assortment, merchandising, and channel expansion.
• Collaborate cross-functionally to develop and implement a cohesive retail merchandising strategy that aligns with brand goals and customer needs.
• Lead end-to-end negotiations and structuring of new partnerships, ensuring strong commercial outcomes and brand alignment.
• Drive channel-specific sales strategies, plans, and promotional frameworks to expand Caraway's presence across mass, club, grocery, and new channels.
• Prepare and deliver compelling business proposals, sales presentations, and collateral for new and existing retail and business development opportunities.
• Oversee retail reporting, performance tracking, and business review cadences to drive accountability and strategic decision-making.
• Prepare presentation materials, sales reports, and internal documents required for effective selling and stakeholder communication.
• Provide strategic direction and guidance to internal teams supporting retail accounts — including marketing, operations, merchandising, and finance.
• Build scalable processes, tools, and frameworks to support retail growth and channel expansion.

Requirements

• 8+ years of experience in sales or account management, within the retail or consumer goods industry.
• Proven experience with managing, selling through, and building retail partner accounts, with a strong understanding of the home goods or lifestyle products market.
• Excellent presentation skills with an eye for detail and the ability to tailor content to various retail audiences.
• Strong organizational skills and ability to prioritize multiple tasks effectively.
• Data-driven and analytical mindset, with a solid understanding of retail sales metrics.
• Ability to work collaboratively with senior leadership and across departments.
• Entrepreneurial spirit with a proactive approach to identifying and creatively solving business challenges.
• Creatively connects customer insights to retail strategy, using a deep understanding of consumer behavior to inform account planning and drive results.

Benefits

• Equity : We believe in our product and that the sky's the limit for where our business is going. You are an asset to Caraway’s success and we think you should be rewarded for it.
• 401k : A 3% company match to help you plan for for your future
• Benefits : Comprehensive medical, dental + vision coverage options with generous employer contributions + access to FSA/HSA/Dependent Care FSA’s
• Parental Leave : Up to 12 weeks of fully paid parental leave, depending on tenure, and access to additional fertility care services via KindBody
• A Setup that works for you : From MacBook to PC, we’ve got you covered. Let us know what you prefer and we’ll get your at-home set up stocked!
• Elevate your Workspace : Annual reimbursements for you to elevate your workspace, from standing desks to desktop succulents, you got it!
• Fully Remote : Need to pick up the kids? No problem. Have a doctor’s appointment? Enjoy! Flexibility when you need it most.
• Coworking Reimbursement : Need a break from the home setting? Monthly reimbursements for you to get out of the house and work from anywhere. From day passes, to monthly memberships, the world is your oyster, we mean office.
• Events + Swag : Connection is top of mind (Yes, even in our completely remote environment). We have monthly virtual events, company wide offsites, and many opportunities for new Caraway swag!
• Leveling Up with Caraway : In addition to exciting opportunities and exposure in your day-to-day work, we offer annual reimbursements to full-time employees to support their professional development aspirations!
• #AwayFromCaraway : We believe healthy, happy humans do better work. We offer unlimited PTO in addition to our 11+ paid annual holidays and quarterly wellness days.
• Wellness Reimbursement : Monthly reimbursements for you to stay well. From meal services to gym memberships to monthly massages, we want our team to have the flexibility to choose what wellness means for them.
• Employee Discount: We provide an employee discount on all Caraway Home products so you can continue to level up your kitchen and home life, too!
• Home Upgrade(s) : Complimentary product as a new hire + continuous to expand your Caraway Home collection.