Manager, Account Management
Honolulu, Hawaii, United States of America
Full Time
1 hour ago
$108,100 - $180,100 USD
No Visa Sponsorship
Key skills
LeadershipCommunication
About this role
Role Overview
- Ensuring superior service to Accredo’s customers
- Managing customer relationships and resolving complaints
- Overseeing daily productivity and customer service levels
- Leading team meetings on operational performance
- Presenting services and metrics to customers
- Building trust with customers and referral sources
Requirements
- Comprehensive knowledge of customer’s benefit plan
- Knowledge of Accredo’s product offerings
- Strong leadership abilities
- Team management experience
- Excellent communication skills
- Ability to analyze performance metrics
Benefits
- medical
- vision
- dental
- well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays