Serve as the initial point of contact for employee relations concerns, ensuring timely, thorough, and impartial review and assessment.
Conduct interviews, gather documentation, and prepare clear, well-supported case summaries and recommendations.
Track and analyze ER trends to identify gaps, opportunities for training, policy revisions, or other organizational improvements.
Coach managers on performance management, conflict resolution, and effective communication.
Provide guidance on corrective action, performance improvement plans, and documentation best practices.
Review and approve performance management and corrective action documentation.
Support employees in understanding policies, processes, and available resources.
Interpret and apply company policies, employment laws, and PX procedures consistently across the organization.
Support PX and compliance initiatives in partnership with PXBPs and People Success team.
Support training initiatives related to respectful workplace behavior, anti-harassment, and leadership development.

Bachelor’s degree in Human Resources or related field, or equivalents experience, or HR certification (PHR, SHRM-CP, or equivalent).
4+ years of experience in employee relations, HR Generalist work, or related HR function, preferably within a distribution/retail environment.
Strong knowledge of federal, state, and local employment laws (multi-state preferred).
Demonstrated ability to conduct objective investigations and manage sensitive information with discretion.
Excellent written and verbal communication skills, including the ability to draft clear, defensible documentation.
Sound judgement and decision-making ability
Empathy and professionalism
Conflict resolution and mediation
Analytical thinking and pattern recognition
Ability to build trust at all levels of the organization
Strong ability to maintain discretion and confidentiality with sensitive information.

Employee Relations Specialist

Key skills