Efficiency AI Ops Engineer

Role Overview

• Develop software consistent with Cisco’s ‘Design Thinking Principles’
• Conduct applied research to evaluate and implement new AI techniques
• Build, integrate, and maintain AI agents within the Circuit platform
• Continuously monitor the AI landscape for new models from vendors
• Mentor peers and drive consensus across multi-functional teams
• Lead delivery of high-quality design features from concept to production integration

Requirements

• Bachelor’s degree with 6+ years of experience, Master’s degree with 4+ years, or PhD with 1+ year of related experience in Computer Science, AI/ML, or a related technical field
• Proven experience conducting applied research to solve complex technical problems
• Solid conceptual and practical knowledge of AI/ML technologies, including LLMs and model fine-tuning
• Demonstrated experience in software development focusing on scalable feature building, testing, and deployment in a production environment
• Hands-on experience using AI-assisted coding tools (e.g., GitHub Copilot, Cursor, Claude Code)
• Ability to evaluate and document technical trade-offs regarding cost, quality, and performance

Benefits

• medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• flexible vacation time off program for exempt employees
• 80 hours of sick time off provided on hire date
• up to 80 hours of unused sick time carried forward
• additional paid time away for critical family issues
• optional 10 paid days per full calendar year to volunteer