Lead the development and ongoing execution of the KCP eCommerce Analytics Roadmap aligned to commercial priorities and growth objectives.
Partner closely with DTS, Category Management, eCommerce, Finance, Sales, and KCC stakeholders to integrate analytics into planning, execution, and performance tracking.
Own and manage the KCP eCommerce technology and analytics stack, driving simplification, scalability, and synergies with KCC platforms and tools.
Integrate AI and advanced analytics capabilities into eCommerce data, insights, and tools to enhance decision-making, forecasting, and opportunity identification.
Translate complex data into clear, actionable insights, storytelling, and recommendations for senior leaders and cross-functional teams.
Develop and maintain dashboards, performance scorecards, and standardized reporting across key eCommerce KPIs (traffic, conversion, content, share, pricing, availability).
Support distributor and marketplace growth initiatives with data-driven insights tied to the eCommerce Playbook and joint business plans.
Identify gaps, risks, and opportunities in data quality, coverage, and adoption; lead continuous improvement initiatives.
Coach and enable internal teams on the effective use of eCommerce analytics tools and insights.

Bachelor’s degree in Business, Analytics, Data Science, Economics, or a related field.
5+ years of experience in data analytics, business intelligence, or commercial analytics, preferably within eCommerce or omnichannel environments.
Strong ability to influence and align cross-functional stakeholders without direct authority.
Excellent communication skills with the ability to simplify complex data into executive-ready insights.
Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
Advanced expertise in Excel, Power BI, and other analytical and visualization tools; experience with modern data platforms and AI tools preferred.
Proven ability to connect analytics to business outcomes and growth decisions.

eCommerce Analytics Manager

Key skills