Clinical Trial Supply Manager

Role Overview

• The CTSM is the CI single point of contact for the study team (Central & LOC’s).
• The CTSM is accountable for the set-up and follow-up of the logistical activities from the initiation of a draft concept protocol until the product delivery to the final depot.
• Ensure effective interface between CSC and Clinical Study Team including the Study Delivery Lead, Local Delivery Lead, Label expert, pack-expert, depot and Distribution expert and their related quality partners.
• Be the Clinical Study Team voice within CSC to communicate needs and constraints in terms of logistic supply management & logistic support.
• Provide input in development of the study protocol and related documents.
• Establish operational feasibility of each new study protocol and escalate detected feasibility issues.
• Report newly planned studies and new demand in ongoing studies to planning team.
• Define the operational set-up in order to align flows, operational strategies and activities (label creation, label/pack warehouse & distribution).
• Own the supply chain processes and documents.
• Ensure that all study related activities are operationally set-up and conducted in CSC in line with the study team.
• Manage and set-up the collaboration with the world-wide depots selected for the clinical study.
• Ensure study milestones are respected by Clinical Supply Operations based on the planning information provided by the Production planner.
• Follow up on study KPIs, identify trends and ensure problems are addressed.
• Act as Subject Matter Expert for one or several processes of the team.
• Ensure standard processes and ways of working are in place across all project and studies for all key activities of CTSMs.

Requirements

• Bachelor's degree in a relevant field, such as pharmacy, life sciences, or supply chain management.
• Proven experience in clinical supplies project management within the pharmaceutical or biotech industry.
• Strong understanding of regulatory requirements related to clinical trial supply management.
• Excellent organizational and communication skills, with the ability to guide cross-functional teams and drive project success.
• Problem-solving mindset, with the ability to adapt to changing project dynamics and implement effective solutions.

Benefits

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.