YouTube Strategist – Customer Success Manager

Role Overview

• responsible for developing and implementing effective strategies to improve our clients' YouTube Channels
• maintaining and building strong relationships with clients
• ensuring client satisfaction with products and services
• providing hands-on support regarding YouTube growth, video marketing, and video production
• preparing and taking part in client workshops
• preparing performance reports for clients
• operating closely with the Sales and Product teams
• managing accounts and guiding clients towards YouTube success

Requirements

• Love for YouTube, and video
• Having your own YouTube channel is a huge plus
• Fluent in English is a must-have (every other language is a plus)
• Confident, customer-focused approach both written and verbal
• Ability to build and maintain strong relationships with clients
• Strong problem-solving and analytical skills
• Bonus if previous experiences include:
• First experience in SEO, online marketing, video production, or consulting
• YouTube Studio, Google Analytics, Search Console
• Video production
• Working in an agency
• Working in a SaaS start-up

Benefits

• working with leading international brands
• room and appreciation for your own ideas and improvements
• knowledge-transfer and training in video marketing, SEO (especially Video SEO) and consulting
• flexible working hours (Possibility to work Full
• or Part time)
• remote-first culture – you can work from anywhere