Administrator

Role Overview

• Administer and maintain effective business processes, procedures, and administrative systems
• Maintain workload balancing various tasks
• Contribute to the development and improvement of the service by working to the latest standard and guidance
• Provide a professional contact and accurate service information to internal staff and external professionals, young people and families
• Provide guidance, training, and cover for colleagues, sharing knowledge and best practice
• Maintain accurate electronic and manual records, filing systems, shared inboxes, and office administration
• Balancing a high‑demand workload alongside processing new cases, preparing bundles for existing cases, and issuing final EHCPs

Requirements

• Strong communication skills
• To be able to work proactively and calm under pressured environments
• To work within a team but also independently
• Organisation skills and the ability to balance multiple tasks

Benefits

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day