JIRA Administrator (Jira Cloud)
Location: Remote
Eligibility: / GC-EAD
Job Overview:
We are seeking a skilled JIRA Administrator with strong experience in Jira Cloud and Confluence to support and optimize enterprise workflows. The ideal candidate will have hands-on expertise in administration, customization, and automation using scripting languages like Groovy or Python.
Key Responsibilities:
- Administer, configure, and support Jira Cloud and Confluence environments
- Gather and analyze business requirements to optimize workflows and processes
- Design and implement complex Jira workflows, screen schemes, and configurations
- Provide ongoing application support to IT and business users
- Develop and manage Jira integrations using APIs and webhooks
- Evaluate, install, test, and configure Jira/Confluence plugins
- Create and manage Jira projects, dashboards, queries, and reports
- Build custom XML-based Jira gadgets
- Document workflows, configurations, and processes for operational runbooks
Required Skills & Experience:
- 3 4 years of hands-on experience in Jira/Confluence administration
- 2 3 years of experience with Groovy and/or Python scripting
- Strong understanding of Jira APIs, webhooks, and integrations
- Experience in workflow design, automation, and plugin management
- Ability to troubleshoot and provide end-user support