JIRA Administrator (Jira Cloud)

JIRA Administrator (Jira Cloud)

Location: Remote
Eligibility: / GC-EAD

Job Overview:

We are seeking a skilled JIRA Administrator with strong experience in Jira Cloud and Confluence to support and optimize enterprise workflows. The ideal candidate will have hands-on expertise in administration, customization, and automation using scripting languages like Groovy or Python.

Key Responsibilities:

• Administer, configure, and support Jira Cloud and Confluence environments
• Gather and analyze business requirements to optimize workflows and processes
• Design and implement complex Jira workflows, screen schemes, and configurations
• Provide ongoing application support to IT and business users
• Develop and manage Jira integrations using APIs and webhooks
• Evaluate, install, test, and configure Jira/Confluence plugins
• Create and manage Jira projects, dashboards, queries, and reports
• Build custom XML-based Jira gadgets
• Document workflows, configurations, and processes for operational runbooks

Required Skills & Experience:

• 3 4 years of hands-on experience in Jira/Confluence administration
• 2 3 years of experience with Groovy and/or Python scripting
• Strong understanding of Jira APIs, webhooks, and integrations
• Experience in workflow design, automation, and plugin management
• Ability to troubleshoot and provide end-user support