Specialist, Shared Services Finance – Mandarin Speaker

Role Overview

• Support end to end operational execution for global meeting and congress services within agreed SLA: o Perform completeness information review & raise vendor creation/maintenance, event creation/closure, PO creation in system/tools accurately.
• Preparation of contract/agreements for Healthcare Professionals, Healthcare Organizations & Speakers prior to the event based on agreed templates.
• Support global meeting and congress financial process from reconciliation review to payments according to compliance & policies.
• Ensure that all payments, reconciliation files and journals are processed in a timely manner and according to our company’s financial processes, when required.
• Support year-end activities related to congresses by ensuring that accruals (and accrual reversals) are processed according to our company’s financial timelines, when required.
• Work closely with stakeholders: Business Unit, Travel, Meetings, Card & Fleet (TMC&F) Regional leads and Process Excellence, Finance partners and other stakeholders in support of the global meeting and congress financial process.
• Work closely with the Meeting Planning Agency (MPA) to facilitate payments for congresses and meetings.
• Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress and meeting related SOPs and relevant policies.
• Champion new procedures and re-engineer processes to support and drive continuous improvement and ensure processes meet business objectives as efficiently as possible; stabilize new incoming scope of work during Hypercare period.
• Handle inquiries as needed & resolve operational issues on timely and satisfactory manner.
• Demonstrate professionalism, meticulousness, and attention to detail in dealing with colleagues, internal clients and suppliers.
• Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.

Requirements

• Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines.
• Minimum of 3 years of work experience in basic accounting or P2P/O2C/R2R
• Intermediate MS Excel skills (Excel, Power Apps, Power BI, PowerPoint, SharePoint)
• Able to speak, read & write in Mandarin and/or English
• Other language e.g., Bahasa Malaysia, Bahasa Indonesia etc. will be added advantages.
• Added advantage with skills: Lean Six Sigma, Marco, Power BI, Automation UI path.
• Strongly detail oriented & Process improvement orientation
• Good understanding and practical knowledge of processes in Finance, internal controls, compliance as well as financial business processes.
• Ability to work independently and collaboratively within a geographically disbursed team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
• Strong communication, interpersonal, and organization skills required.
• Positive and proactive attitude, can-do mindset with problem solving and analytical skills.

Benefits

• Flexible Work Arrangements: Hybrid
• Professional Development Opportunities