Driving weekly activity of sales calls to major accounts at all levels of the customer organization
Ensuring predictable renewal of existing contracts and expand existing license and product footprint
Increasing customer usage and dependency by extending our platform to new business areas
Driving organic expansion through up-selling/cross-selling existing customers
Working with management and Account Management team members on territory planning and execution plans
Accurately managing an ongoing sales pipeline and forecasting process
Working with Marketing to cultivate, nurture, and drive new business growth in your accounts
Working closely with the Customer Success Adoption team to develop overall customer success, renewal, and expansion strategies

2
5 years of B2B sales, account management or customer success experience for a SaaS technology company
Building and maintaining strong relationships with mid-sized clients (1,000 to 5,000 employees), acting as the primary point of contact.
Proven experience driving territory growth through up-selling and cross selling
Experience delivering a consultative approach to solution selling
Proven track record of selling and/or managing a multiple product suite
Articulation of clear tactical plans for driving performance against strategy
Self-motivated nature, driven, and ambitious; goal oriented, methodical and tenacious; ability to work independently in an entrepreneurial, start-up environment and collaborate intuitively with colleagues
Excellent communication skills in writing, speaking, and listening
Ability to meet deadlines and simultaneously manage multiple priorities
Experience with Salesforce.com and related tools
Solid understanding of social media tools and sales aids like LinkedIn Navigator and ZoomInfo
Willingness to travel domestic and internationally, up to 20-30% and support a customer base across multiple time zones

Account Manager, Mid-Market

Key skills