Provides direction, guidance and technical assistance for specific workforce programs which includes the development of appropriate training and providing the training as needed.
Reviews policies, procedures, guidelines and state and local plans and evaluates the impact on operations and identifies potential problems and recommends appropriate action.
Writes policy and plans.
Participates in the development of Performance Improvement Plans as assigned.
Provides guidance and assistance to administrator and staff in the management and operation of service programs and responsibilities.
Consult with management on the development and implementation of training and technical assistance to improve workforce program outcomes.
Investigates, assesses and analyzes and makes recommendations to resolve issues and problems presented by management staff.
Consults with staff members to develop solutions for programmatic operational problems.
Participates in quality assurance reviews, acting in a team leader capacity as assigned, preparing reports, following up on concerns and developing and updating quality assurance tools as needed.
Participates in data validation on site reviews.

Travel is required.
Bachelor’s degree from an accredited college or university or four years of equivalent work experience that is relevant to this position.
Experience providing direction, guidance and technical assistance for workforce programs or other state or federally funded programs.
Experience researching federal and state statutes, regulations, and other governing authorities in a professional or academic setting.
Experience providing training to external audiences for a state or federally funded program.
Direct experience with workforce programs such as SNAP E&T, Welfare Transition and Workforce Innovation and Opportunity Act.
Business writing experience in a professional or academic setting.

State Group Insurance coverage options+ ( health, life, dental, vision, and other supplemental option )
Retirement plan options, including employer contributions (www.myfrs.com)
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment

Government Operations Consultant II

About this role