Monitor inbound leads, performing quick research on companies to help the team determine lead value and route them appropriately.
Take the lead on "Friendly Reminder" communications for ~500+ monthly estimates, moving customers toward a "Yes" and securing necessary deposits.
Use industry-specific tools to research promotional products, gather quotes, and present organized data (shipping, fees, quantity) for Sales approval.
Use Gemini AI to draft clear design briefs based on salesperson notes; act as the primary "nudge" for customers stalled in the proof approval phase to keep timelines on track.
Maintain heavy daily activity within the internal project management system, converting approved estimates into active orders and keeping the team synced.
Create project folders, save image assets, and organize measurements and site surveys into the CRM.
Utilize a cloud-based phone system for direct customer coordination and stay in constant sync with the internal team via video meetings and Slack.

3-5+ Years of Experience: Proven track record in B2B sales support, project coordination, or administrative roles within a fast-paced agency or production environment.
Comfortable placing outbound calls to U.S. clients to follow up on deposits and project approvals with a warm, professional, and persuasive demeanor.
Native-Level English: Exceptional written and verbal communication skills are non-negotiable for professional customer interactions.
Thrive in a support role where your success is tied to the success of the sales team and the speed of the production line.
High proficiency in Google Workspace (Gmail, Sheets, Docs). Experience with HubSpot, Monday.com, ClickUp, or AI tools is a significant plus.
Ability to manage dozens of moving parts simultaneously without dropping the ball on small technical specifications.

Salary: $1,500 + USD (Plus, based on experience)
Bonus Potential: Opportunities for performance-based bonuses as the role matures.
Schedule: Monday – Friday, 8:30 AM – 5:30 PM PST
Time Off: 10 days of PTO (accrued after 90 days) plus observed U.S. Federal Holidays.
Training: Comprehensive industry-specific training and mentorship from senior leadership.

Sales Assistant

Key skills